Relax Management
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SERVICES & PACKAGES
Individual services may vary slightly between different properties. Relax will take the time to carefully listen to owners and evaluate each property and identify areas that require special attention and tailor a package to the owners needs. Relax provides a wide range of services associated with villa management in Bali. A villa owner will benefit from the following:
Management Package (Starting from US$300 per month)
  • Integrity check of building & grounds
  • Training (initial and on-going) of existing villa staff
  • Development and application of duties check-lists for staff
  • Report emerging maintenance (emergency repairs and/or improvements) to all fixtures, electrical appliances, etc. • Discuss with villa owner and decide appropriate course of action
  • Acquire supplier and labour quotations for approval by owner
  • Oversee repair/improvement
  • Suggest possible improvements/enhancements and co-ordinate purchase/supply in consultation with owner
 
Holiday Rental Package (Commission Based)
  • Assist you in ensuring your are legally in a position to earn rental monies from your property.
  • Take full responsibility for marketing and promoting your villa, including featuring the property on Relax’s website, conduct inspections for local wholesalers, formulate the rate card and guest service standards for the property, building the villa’s reputation with said wholesalers, with a view to becoming one of their preferred properties, with representation on their website, “featured properties” etc. Formulation of promotions, if required, from time to time.
  • Arrange for professional photos of your property, and publish to our website, and to the villa’s existing website, and ensuring information is kept current.
  • Provide reservation enquiry quotations and availability requests to contracted wholesalers and direct guests.
  • Manage booking schedule
  • Formulate payment process
  • Provide confirmation to guest/agent
 
Key Personnel Recruitment & Training
  • Recruit of key personnel on behalf of owner
  • Advertising, interviewing, short listing, reference checks, contract negotiation
  • Training (initial and on-going) of villa staff
  • Formulation of a job description in Bahasa Indonesian
  • Spot check during probation and beyond
 
Specialist Training
  • Specific food preparation and presentation
  • Swimming pool maintenance
 
Event Management
Relax is also an event management company, offering a range of services to organize any function, from dinner at your villa, birthdays, weddings, launch parties, trade exhibitions, etc. At Relax, we believe that your special event shouldn't be hard for you to coordinate. So why not engage the services of Relax, to keep your event running smoothly, and keep your event fresh and professional.
 
Accounting Package
  • Provide regular monthly income and expense reports
  • Provide end of year reports for tax purposes for your home country accountant.
 
Temporary Management Package
Short-term overseeing of your property in your temporary absence. Talk to us about your needs.
 
Other Services
If you would additional assistance in an area not listed, please discuss with us and we will tailor a customized package to suit your needs.
 
 
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